Refund / Return policy

🔄 Returns

We accept returns on most unworn, unwashed, and undamaged items within 14 days of delivery.

✅ Eligible Items Must Be:

  • In their original packaging with all tags attached
  • Free of stains, odors, or visible wear
  • Accompanied by proof of purchase (order number or
    receipt)

🚫 Non-Returnable Items:

  • Final sale or clearance items
  • Gift cards
  • Custom or limited-edition designs
  • Any item returned more than 14 days after delivery

To initiate a return, please use our contact page with your order number and reason for return.

💸 Refunds

Once your return is received and inspected, you’ll be notified of the approval or rejection of your refund. If
approved:

  • A full or partial refund will be processed to your
    original payment method
  • Please allow 5–7 business days for funds to
    appear on your statement

Shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, etc.).

🔁 Exchanges

We currently do not offer direct exchanges. If you need a different size or color, we recommend:

  1. Returning the original item
  2. Placing a new order for the desired item

📦 Return Shipping

  • Customers are responsible for return shipping costs If your return is due to our error, we’ll provide a prepaid shipping label
  • We recommend using a trackable shipping method as we are not liable for lost returns

⚠️ Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect:

  • Contact us within 5 days of delivery
  • Include clear photos of the issue and your order
    number
  • We will work quickly to resolve the problem with a
    replacement or full refund

❓ Questions?

If you’re unsure about your return or need help with sizing before purchasing, don’t hesitate to reach out on our contact page.